This article was written from a client’s perspective. From their experience to help you understand the process of finding the right roofing company for your home in Sydney.
I never needed one before, but last summer, I called a roofing specialist. I had a leaking roof that I couldn’t fix myself, and I knew it would be easier to get a professional to fix it. What I didn’t know was how difficult it was to find a reliable roofing company near me. Either the company was more than 30km away, they had bad reviews or the workers had no experience. One company that I called didn’t even show up at all. When I finally found the right roofer near me, I knew the right qualities to look for.
Credentials
Check a professional’s list of credentials first. Most roofing contractors are required to be licensed and insured in Sydney. The requirements are strict in some states and lenient in others. But it’s recommended that you find a company that meets the professional standards.
Types of Services
Review the types of roofing services available. The most common service is to fix a leaking roof, and the second type is to replace cracked shingles. Roofers also specialize in guttering and looking for damages that require a new gutter installation. They work with all types of roofing materials, such as clay, metal or wood. There are roofing specialists who work on industrial roofs, while others focus mostly on gutters.
Reliability
A company’s reliability is just as important as its credentials. An unreliable roofer does not show up on time, works too slowly or rushes through the work and does not fulfill his obligations. This worker causes headaches that continue long after he’s finished.
You cannot expect every roofing company to follow through on their promises. On the other hand, most customers do not lie. Read customer reviews to learn about other people’s experiences as clients.
Customer Service
A company’s customer service should make a good first impression. When you first call them, you don’t want to be placed on hold immediately. You don’t want to deal with someone who can barely be understood and sounds inexperienced. If you plan on communicating by emails, expect a normal response time of 48 hours or less. Avoid a company that takes longer to respond to your calls and emails.
Distance
Also important is the distance from your roof to the company’s location. Some roofers work within their own jurisdictions and do not travel more than 10 to 20 km. A roofer that has to travel a long distance may want to charge you extra fees. If you live in or near a city, focus on finding the closest providers only. Try searching Google for roofing companies near me.
Basic roofing services include repairs for a leaking roof that include sealing cracks or installing new shingles. Contact the right company to make a new gutter installation and provide guttering maintenance. Finding the best roofing company near me was not easy, but I’m glad that I finally found one that I’ll continue to use for years to come.
Need roofing services in Sydney? Contact us today for your FREE Roof Inspection.